Terms & Conditions

These terms govern your use of this website and any services you engage from BG Online Solutions ("we", "us"). By using the site or accepting a proposal from us, you agree to them. If you don't agree, please don't use the site.

We provide search visibility services — SEO (classic search), AEO (answer engines) and GEO (generative engines) — and we build websites for businesses that need one. The specific scope, deliverables, timeline and fees for any engagement are set out in a separate written proposal or agreement. If that document conflicts with these terms, the proposal wins.

The overview and the walkthrough call are free and carry no obligation. Requesting one does not create a client relationship or commit you to anything. We may decline a request.

Search engines and AI assistants are controlled by third parties and change constantly. We do not and cannot guarantee any particular ranking, citation, mention, traffic, lead or revenue result. Any examples or descriptions of outcomes are illustrative of the work, not a promise of what you will get.

You are responsible for your own business decisions and for complying with the rules of the platforms you use.

• —Give us accurate information and tell us promptly if something changes.
• —Make sure you have the rights to any content, images, logos or data you give us, and that it doesn't infringe anyone else's rights.
• —Respond to us within reasonable time so we can keep the work moving.
• —Keep any account access you grant us secure, and tell us if you want it revoked.

Fees are set per engagement and confirmed in your proposal. Unless your proposal says otherwise, invoices are due on receipt and work may pause if an invoice is overdue. Fees are exclusive of any taxes, which are added where required.

If you cancel before we start work, we refund anything you have paid for work not yet begun. Fees for work already performed are not refundable. Send any refund request to us in writing within 14 days of the charge, and we'll respond within 5 business days.

The content on this site — text, layout, design and imagery — belongs to us or is used with permission, and may not be copied or reused without our written consent.

Ownership and licensing of work we produce for you is set out in your proposal. Unless it says otherwise, you own the final deliverables once you have paid for them, and we keep the right to reuse our underlying methods, know-how and general tools.

Each of us will keep the other's non-public information confidential and use it only to perform the engagement. This doesn't cover information that is already public or that we are required by law to disclose.

Our work often involves third-party platforms, tools and assistants. We don't control them, and their own terms and policies apply to your use of them. We're not responsible for their decisions, downtime or changes.

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or goodwill. Our total liability arising out of or relating to an engagement is limited to the fees you paid us for that engagement in the three months before the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited by law.

You agree to indemnify us against claims and costs arising from content or materials you provide, from your use of the services in breach of these terms, or from your breach of any law or third-party right.

Either of us may end an engagement as set out in the proposal, or immediately if the other commits a serious breach. On termination you pay for work performed up to that point, and we hand over completed deliverables for which you have paid.

These terms are governed by the laws of the State of Missouri, United States, without regard to its conflict-of-law rules. The state and federal courts located in Missouri have exclusive jurisdiction over any dispute, unless your proposal says otherwise.

Before starting formal proceedings, we ask that you contact us at BGOnlineSolutions345@outlook.com so we can try to resolve it directly.

We may update these terms from time to time. The version in force when you use the site or engage us is the one that applies, and we'll update the date at the top of this page when it changes.