Privacy Policy

BG Online Solutions ("we", "us") is a marketing studio based in Missouri, United States, working with businesses remotely. We are the controller of the personal information described in this policy.

You can reach us any time at BGOnlineSolutions345@outlook.com.

We keep this deliberately small. We only collect what we need to reply to you and to deliver our services.

• —Details you give us through a form: your business name, your name, your email address, an optional phone number, your website address, and whatever you tell us you need.
• —Technical information recorded automatically by our hosting platform when you visit: IP address, browser and device type, the pages you view and the time of your visit.
• —Your cookie choice, stored in your browser so we don't ask you again.

• —To respond to your request and to prepare and walk you through the free overview.
• —To provide, manage and improve the services you ask us to deliver.
• —To send you service messages about work in progress, and marketing messages only where you have opted in.
• —To keep the site secure, prevent abuse and fix problems.
• —To meet our legal, accounting and tax obligations.

• —We don't ask for sensitive information such as health, financial account or government ID details.
• —We don't take card payments through this website.
• —We don't buy, rent or sell contact lists, and we don't sell your personal information.

Where the GDPR or UK GDPR applies, we rely on these bases: your consent (marketing messages and any non-essential cookies); performance of a contract or steps toward one (delivering services you request); our legitimate interests (responding to enquiries, securing the site and improving our services); and compliance with legal obligations.

We share personal information only with service providers who help us run the business — for example our website hosting and email providers — and only under contract and for the purposes above. We may also disclose information to professional advisers, or where the law requires it.

We do not sell personal information.

We keep enquiry details for up to 24 months so we can pick a conversation back up, and client records for as long as we need them for the engagement plus any period the law requires. After that we delete or anonymise them.

Depending on where you live, you may have the right to:

• —Ask for a copy of the personal information we hold about you.
• —Ask us to correct information that is wrong or incomplete.
• —Ask us to delete information we no longer need.
• —Object to or restrict certain processing, and withdraw consent at any time.
• —Ask us to transfer information you gave us to another provider.
• —Complain to your local data protection authority (EEA/UK) or, in the United States, to the relevant authority in your state.

Email BGOnlineSolutions345@outlook.com and we'll respond within 30 days. We may ask a question or two to confirm who you are before we act, so we don't hand your information to someone else.

We use reasonable technical and organisational measures to protect the information we hold, including encrypted connections and access limited to the people who need it. No system is perfectly secure, so we can't promise absolute security.

Our providers may store and process information in the United States and other countries. Where we transfer information out of the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses.

Our site and services are meant for businesses and are not directed to children under 16. We don't knowingly collect their information. If you believe we have, contact us and we'll delete it.

We use a small number of cookies and similar storage. The details are set out in our Cookie Policy, which you can reach from the footer of every page.

If we change how we handle information, we'll update this page and the date at the top. Significant changes will be highlighted on the site.